Privacy Policy
Gleneden Community Association respects your privacy and is committed to protecting the personal information you share with us.
We may collect basic information such as your name, email address, phone number, mailing address, membership details, donation information, event registration details, and communication preferences. This information is collected only when you provide it to us, such as when purchasing tickets, registering for events, becoming a member, making a donation, subscribing to our newsletter, or contacting us.
We use this information to manage memberships, event registrations, ticketing, donations, newsletters, community updates, and general communication related to Gleneden Hall activities.
We do not sell, rent, or trade personal information.

Patron & Donor Privacy Protection Commitment
We respect the privacy rights of our customers, supporters, and stakeholders. We are committed to safeguarding personal information and maintaining its confidentiality. Our practices follow the standards set out in the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s federal privacy law for private-sector organizations, which establishes the rules for handling personal information in the course of commercial activities.

Third-Party Services
Some services, including ticket purchases and payments, may be processed through third-party providers such as Ticket Centre Canada. These providers may collect and process your personal information in accordance with their own privacy policies. We encourage you to review their privacy policy here:
https://www.ticketcentrecanada.com/privacy-policy

Credit Card Information
Our system passes credit card information through secure payment processing systems but does not retain any credit card numbers on our web server. Credit card information must be provided with each transaction for the security of customers.

Mailing Lists & Communications
We provide a number of email-based communications to patrons who have provided express or implied consent through their relationship with our organization. This may include newsletters, event updates, and show-related emails sent before or after events to share important information.
All electronic communications include an option to unsubscribe at any time, in compliance with Canada’s Anti-Spam Legislation.
You may also contact us directly to be removed from any mailing list.

Security
We take reasonable steps to protect personal information from unauthorized access, use, or disclosure.

Contact
Gleneden Community Association
Email: [email protected]
Website: https://www.glenedencommunity.ca/

This policy may be updated from time to time. Updates will be posted on this page.